64bd Privacy Policy — How We Handle Your Data

Last updated: January 2026

1. Introduction

This Privacy Policy applies to 64bd ("we", "us", "our"), the online casino and sports betting platform accessible at https://64bd.onl. It governs the collection, use, storage, and disclosure of personal information we receive from individuals ("you", "your") who visit, register with, or otherwise interact with the 64bd platform, including via mobile browsers or devices. This policy should be read in conjunction with our Terms and Conditions.

By using the 64bd platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, please discontinue use of the platform. We are committed to handling your personal data with care, transparency, and in accordance with applicable data protection principles.

Your Privacy at a Glance

Here is a plain-language summary of the key points in this policy. Please read the full sections below for complete details.

2. Information We Collect

64bd collects personal information in several ways: directly from you when you register or use the platform, automatically through your device and browser interaction with our servers, and from third-party identity and payment verification providers. The categories of personal data we may collect include:

• Identity and contact information: your name, date of birth, registered mobile number, and email address (where provided). This information is collected at registration and is used for account management, login authentication, and identity verification.
• Financial and transaction data: deposit amounts, withdrawal requests, payment method identifiers (such as the masked bKash or Nagad mobile number), transaction timestamps, and account balance history. This data is required to process payments and comply with financial compliance obligations.
• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and session activity logs. This data is collected automatically and is used for security monitoring, fraud detection, and to improve platform performance.
• Gameplay and betting data: game session records, bet amounts and outcomes, sports betting selections, and bonus redemption history. This data is used to manage your account, settle bets, investigate disputes, and to prevent problem gambling where self-limitation tools are active.
• Identity verification documents: where KYC verification is required, we may collect copies of government-issued identification documents. These are processed solely for identity verification and are subject to strict access controls and retention limits.

We do not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond what is strictly needed for identity verification), or health data, unless you voluntarily provide such information in the context of a responsible gaming self-assessment.

3. How We Use Your Information

64bd processes your personal data only for specific, legitimate purposes. We do not use your data for purposes incompatible with those for which it was collected. The primary purposes for which we use your personal data are:

• Account creation and management: to register your account, authenticate your login, manage your account settings, and maintain accurate records of your activity on the platform.
• Payment processing: to credit deposits to your account balance, process withdrawal requests to your registered bKash, Nagad, Rocket, or bank account, and maintain complete and auditable transaction records.
• Identity and KYC verification: to verify that you meet the age eligibility requirement (21+), to confirm your identity as required by our compliance procedures, and to prevent fraudulent use of the platform.
• Fraud prevention and security: to detect suspicious account activity, prevent unauthorised access, investigate potential breaches of our Terms and Conditions, and maintain the integrity and security of the platform for all users.
• Customer support: to respond to your queries, resolve complaints, investigate disputes related to games or payments, and maintain a record of communications for quality assurance purposes.
• Marketing and promotions: where you have opted in to receive promotional communications, to send you information about relevant bonuses, game launches, and seasonal offers. You may withdraw consent for marketing communications at any time by contacting support or updating your account preferences.

4. Legal Basis for Processing

64bd processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:

• Contractual necessity: processing that is necessary to perform the contract between you and 64bd, including account management, bet settlement, and payment processing.
• Legal obligation: processing necessary to comply with applicable legal requirements, including KYC verification, anti-money-laundering checks, and data retention obligations mandated by financial compliance rules.
• Legitimate interests: processing necessary for 64bd's legitimate interests, including fraud prevention, platform security, abuse detection, and product improvement, provided these interests do not override your fundamental privacy rights.
• Consent: where no other legal basis applies, or where required by applicable law, processing based on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time, though this will not affect processing already carried out on that basis.

5. Sharing Your Information

64bd does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances, and only to the minimum extent necessary:

• Payment service providers: we share transaction data with the payment processors required to execute your deposits and withdrawals, including bKash, Nagad, Rocket, Upay, and banking partners. These providers process your data under their own privacy terms and are bound by contractual confidentiality obligations.
• Identity and KYC verification providers: we share identity data with certified third-party KYC providers solely for the purpose of verifying your age and identity. These providers are contractually prohibited from using your data for any other purpose.
• Fraud prevention and security services: we may share technical and behavioural data with fraud detection and prevention providers to protect the platform and its users from abuse, account takeover, and financial crime.
• Legal and regulatory authorities: we will disclose your personal data to law enforcement, regulatory bodies, or other government authorities if required to do so by applicable law, court order, or lawful government request. We will notify you of such disclosure where legally permitted to do so.

All third parties with whom 64bd shares personal data are required to implement appropriate technical and organisational security measures and to process that data only for the purposes for which it was shared.

6. Payment Data and Financial Information

64bd takes the security of financial data seriously. We do not store full payment card numbers or full mobile wallet credentials on our servers. Where payment data must be retained for compliance or dispute resolution purposes, it is stored in encrypted form with access restricted to authorised personnel only. Transaction records are retained in accordance with the data retention schedule described in Section 7.

All deposit and withdrawal transactions on the 64bd platform are denominated in Bangladeshi Taka (BDT). 64bd does not apply currency conversion and does not retain any portion of your transaction as a handling fee beyond any standard processing charges applied by the payment provider (which are disclosed at the point of transaction).

7. Cookies and Tracking Technologies

64bd uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that allow us to recognise your browser across sessions and to provide a consistent, personalised experience. We use the following types of cookies:

• Essential cookies: required for core platform functionality including session management, login authentication, and security. These cookies cannot be disabled without impairing the platform's basic operation.
• Analytical cookies: used to collect anonymous or pseudonymous data about how visitors use the platform, including pages visited, time spent, and navigation paths. This data is used to improve the platform's design and user experience.
• Preference cookies: used to remember your platform settings and preferences, such as language preference and display options, so that you do not need to reconfigure them on each visit.

You may manage or disable non-essential cookies through your device browser settings. Please note that disabling certain cookies may affect the functionality of the 64bd platform. 64bd does not use third-party advertising or retargeting cookies.

8. Data Retention

64bd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, compliance, accounting, or reporting requirements. The retention period for each category of data is determined by the nature of the data and the purpose for which it is held.

Account data is typically retained for the duration of the player relationship and for a period of up to 5 years following account closure, in order to meet financial record-keeping obligations. Transaction records are retained for a minimum of 5 years from the date of the transaction. Identity verification documents are retained for the minimum period required by applicable compliance rules and are securely deleted thereafter. If you request deletion of your personal data, we will action your request within 30 days subject to any overriding legal retention obligations.

9. Your Rights Over Your Personal Data

Subject to applicable law, you have the following rights in relation to the personal data that 64bd holds about you. To exercise any of these rights, please contact our support team using the details in Section 12.

• Right of access: you have the right to request a copy of the personal data we hold about you, together with information about how we process it.
• Right to rectification: you have the right to request correction of any inaccurate or incomplete personal data we hold about you. Please keep your registered contact details up to date via your account settings.
• Right to erasure: in certain circumstances, you have the right to request that we delete your personal data. We will comply with such requests unless we are required to retain the data to comply with a legal obligation or to defend a legal claim.
• Right to restrict processing: you have the right to request that we restrict the processing of your personal data in certain circumstances, for example while a dispute about the accuracy of the data is being resolved.
• Right to withdraw consent: where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

We will respond to all data rights requests within 30 days of receipt. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

10. Security Measures

64bd implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit, hashed storage of passwords, role-based access controls that limit data access to authorised personnel only, regular security audits and vulnerability assessments, and session timeout controls to protect inactive accounts.

While 64bd takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 64bd will notify affected players without undue delay and will take all necessary remedial steps to contain and address the breach.

11. Children's Privacy and the 21+ Rule

The 64bd platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a player account has been registered by or on behalf of a person under 21, we will immediately suspend the account, void any associated bets or winnings, and securely delete the personal data associated with that account. If you believe that a minor has registered on the 64bd platform, please contact our support team immediately at [email protected].

12. Changes to This Privacy Policy

64bd reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. The most current version of this policy will always be available at https://64bd.onl/privacy-policy and will display the date it was last updated. Where changes are material, we will endeavour to notify registered players via a notice on the platform or by message to the registered mobile number. Your continued use of the 64bd platform after any update constitutes acceptance of the revised policy.

13. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 64bd handles your personal data, please contact our support team. We are committed to addressing all privacy-related queries promptly and transparently.

Privacy enquiries email: [email protected]. Our support team is available 24 hours a day, 7 days a week. We aim to acknowledge all privacy-related requests within 24 hours and to resolve them within 30 days.